Palm Pendant in Gold
Good quality and very beautiful
Just that the delivery was long but still
Beautiful ring !!!
Couldn’t be more impressed with the quality of this ring and the customer service. Replied to all my questions very quickly, first time ordering from this site and will be ordering from here again!
Quality is high , I am so happy
These are gorgeous! They are the perfect size - not too big, so they’re not tugging on your ears. Everything I’ve purchased from Norm is beautiful.
Inticut detail and is the perfect size. The colour is just right. Happy with these earings.
The personalized gold name ring I ordered for my daughter turned out beautiful. The quality is good and the service was great.
Stunning! My fiancé and I got matching for our wedding, suits men too! Only thing is the sizing. I asked for a size K (Australian sizing) as that’s the size of my engagement ring but it is definitely smaller than my engagement ring so once I slide it on it won’t be coming off at all. May need to be resized. My partners is on the small size too.
The pendant is of great quality and the engraving looks great on it. I absolutely love how it turned out. Shipping was slow but the product is worth the wait.
I really like my new ring, it seems very well made and looks lovely.
I'm so glad I treated myself to this beautiful bracelet, which I've worn every day since it arrived! It's delicate but noticeable, and looks and feels high quality, including the clasp. Being able to choose the length is the best part, finding small enough bracelets can be hard.
the ring is beautiful, I am very satisfied. I have all the gold rings from Norm and I love them
My daughter loves the ring she said its very sparkly, and she can’t stop staring at it . Very happy with the quality.
Neat little ring. Lovely detail. As shown in pictures.
Ring too small not the size I ordered. They tried to to tell me the size difference was minimal clearly not or it would fit.
I ordered another for granddaughter’s 21st and was contacted to say production team had put another stone in back of band I excepted this as stone so small.
2 rings 2 mistake’s and no response so far .
Clearly their standards are not great look elsewhere. Not good enough Norm.
It’s a shame as rings if had been correct were lovely but quality control is really lacking.
I’m not usually one to leave reviews, but my experience has been quite awful.
I spoke with a customer service agent at Norm, back and forth for over two weeks. I made sure to ask every question and get every detail (as someone who’s worked in customer experience for over 8 years now, I know how important this is).
As the product is quite expensive ($300+) I wanted to ensure I would be able to exchange it if it didn’t fit.
Sure enough, the product is too large and therefore I contacted the customer service team to request an exchange. I was told I’m best off just going to a jeweller in my country (Aus) to get it resized (that’s another $80+) rather than return it to Norm Jewellers as it will be too expensive (I made sure to ask about exchanges and not once did the customer service agent mention the cost of returning the item - or that I’d be required to cover the cost of the replacement item too). It’s standard for the customer to cover the cost of posting the item to the business for an exchange, however, it is quite unheard of to expect the customer to also cover the cost of the replacement item.
I definitely won’t be purchasing from this business again.
I’ve wanted a signet ring for years and I have small hands and fingers so this was the perfect size and weight. Shipping was speedy and customer service was excellent. Highly recommend!
A small but very beautiful ring .. i love its design
I like it, I'll shop from this site again.