Let customers speak for us
I love these earrings. They are comfortable to sleep in and easy to dress up or down. Very happy with my purchase. Got excellent customer service with the company too. Will definitely recommend!
Good quality and sturdy as well as beautiful. Just what I was looking for!
Absolutely loved with my pieces ! Would buy again (:
Everything I wanted. It looks beautiful. I can't wait until it gets sunny outside to see how the light hits it.
Iconic Diamond Star Signet Ring in Gold
This is a great ring and such value for money for solid 14k gold. The stone is a bit of a lighter blue than the image but so beautiful and made for a great present for my mum.
It fits perfectly (5.5) on my ring finger and adds a bit of intrigue. Also stacks well.
Received my ring within two weeks and the advisors were quick to reply to any queries I had regarding size and delivery. Quality of the ring is next to none. Would highly recommend and I'm already looking at my next purchase!
Not only was the product so elegant and perfect, the service from beginning to end was wonderful. I felt like I was important. Will definitely be ordering more products soon! Thank you guys xx
i like it very nice
Iconic Signet Star Ring in Gold
I love both the items . Well done guys !
Just what I was looking for perfect for everyday. Amazing quality as always!
This ring is so beautiful!! I highly recommend it. Great customer service as well. Thank you Norm Jewels!
The customer service was excellent - responded immediately to any questions I had.
Once the ring was delivered it is very light weighted - hardly even notice it on my finger. Very beautiful.
I’m not usually one to leave reviews, but my experience has been quite awful.
I spoke with a customer service agent at Norm, back and forth for over two weeks. I made sure to ask every question and get every detail (as someone who’s worked in customer experience for over 8 years now, I know how important this is).
As the product is quite expensive ($300+) I wanted to ensure I would be able to exchange it if it didn’t fit.
Sure enough, the product is too large and therefore I contacted the customer service team to request an exchange. I was told I’m best off just going to a jeweller in my country (Aus) to get it resized (that’s another $80+) rather than return it to Norm Jewellers as it will be too expensive (I made sure to ask about exchanges and not once did the customer service agent mention the cost of returning the item - or that I’d be required to cover the cost of the replacement item too). It’s standard for the customer to cover the cost of posting the item to the business for an exchange, however, it is quite unheard of to expect the customer to also cover the cost of the replacement item.
I definitely won’t be purchasing from this business again.
I’ve wanted a signet ring for years and I have small hands and fingers so this was the perfect size and weight. Shipping was speedy and customer service was excellent. Highly recommend!
A small but very beautiful ring .. i love its design
I like it, I'll shop from this site again.
First class service with gorgeous jewelery. This is my second purchase and I am very happy.